DOA Policy
If dead on arrive (DOA), Should the unlikely event occur that your new fish DOA. You must take the clear picture of fish in the shipping bag and Email the picture back to us within 24 hours.
We will replacement the new fish siblings and similar (Or you can choose new betta for replace), Buyer pay shipping cost for new fish replacement or refund only cost fish.
We are not responsible for fish that arrive with chewed or damage tail fish, that will be not eat or breed, attack their partner or tank mates, or generally fail to thrive after they arrive.
Warranty
1.Beginning with the date you male payment to me
2.Death insurance in all cases
3.Take a picture with the order number.
4.We will use DOA Policy for replace new betta or refund only cost betta to you